Front/Service Shift Lead

Tokyo Joes; Aurora (CO); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Meal benefit

Flexible schedule

Sick pay

Health insurance

Dental coverage

Vision coverage

Referral bonus

Growth opportunities

DailyPay

401K

Job summary

Tokyo Joes seeks a Service Lead to head Front of House on shift, fostering a positive, energetic dining atmosphere. You will ensure quality service, maintain cleanliness, and uphold safety standards while mentoring staff.

The role requires strong communication, team leadership, and hands-on supervision of daily service, with a focus on guest satisfaction and operational efficiency.

Qualifications

• Must be 18+ years old.

Responsibilities

• Create positive guest and team member experiences with a fun, energetic vibe.
• Work with the team to deliver quality food with great presentation promptly.
• Open and close the restaurant.
• Lead others through positive communication, teamwork and delegation.

Skills

Communication skills

Team leadership

Delegation

Crisis management

Job description

SERVICE LEAD

A Service Lead is responsible for leading the Front of House operations, on shift, in the restaurant. We are looking for people with positive vibes and good communication. Your commitment to quality, service, and cleanliness will make you a successful leader. Must be 18+ years old.

Responsibilities:

• Create positive guest and team member experiences, creating a fun and energetic vibe
• Work as a team to deliver quality food with a great presentation in a timely manner
• Opening and closing the restaurant
• Manage others through positive communication, teamwork, and delegation to complete tasks
• Cash Handling and Management
• Food, Team Members, and Guest Safety
• Crisis management, resolving guest concerns
• Cleanliness and maintenance of the restaurant and equipment
• Enforce and follow all company policies and procedures
• Mastery of menu portion and allergens
• Ability to work Service and Sushi stations proficiently

Benefits:

• Free shift meal, 50% off on your days off
• flexible schedule
• sick pay
• Health/Dental/Vision insurance is available after 1 year of full-time employment
• Referral bonuses
• Unlimited growth potential
• DailyPay
• 401K

We are committed to a menu with great nutritional integrity and believe strongly that when you Eat Good you Feel Good.
Our aim is to always be respectful to your wallet & your time, without compromising quality & service. The goal is to have you feeling… Revived, Refueled & Reenergized.
We do this with Great Food, Great Service & Great Vibe.
Born in Colorado, now raising in Arizona.