Front Server, Restaurant R'evolution

reitmr; New Orleans (LA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 회사 매

401(k) Retirement Plan with Company M

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Job summary

Sonesta International Hotels is seeking a Front Server for Restaurant R'evolution in New Orleans to deliver exceptional guest experiences in a fine dining setting. You will follow brand standards, set tables for each course, support the Captain, and master the menu items while maintaining a clean, organized service area.

The role requires 3–6 months of related experience or training and a Louisiana Responsible Vendor Server's Permit.

Qualifications

• Minimum 3–6 months related experience or training, or equivalent combination.
• Must have Louisiana Responsible Vendor Server's Permit.

Responsibilities

• Follow brand service standards and guidelines.
• Set tables per service standard for each course.
• Provide support to the Captain and staff.
• Know all Food & Beverage menu items.
• Handle checkout and cash handling procedures as trained.
• Keep service area and tools clean and organized.
• Attend ongoing training sessions and mentor new staff.
• Complete opening, during and closing paperwork.

Skills

Guest service excellence

Communication skills

Independent worker

Decision making

Numerical ability

Team collaboration

Louisiana permit

Education

Hospitality experience/training

Job description

We're People People. Are you?

We're Sonesta International Hotels- the 8th largest hotel company in the U.S. (and growing fast).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here's the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Front Server serves meals to patrons in fine dining establishment by performing the following duties.

Key Job Functions

• Follow service guidelines according to the Brand standards in the Service Manual.
• Ensures that the table is properly set for each course, according to Service Standards.
• Provides support to Captain.
• Must be knowledgeable of all Food and Beverage menu items.
• Must follow proper sales techniques, as outlined in the service manual.
• Responsible for following proper check‑out and cash handling procedures as outlined in training material.
• Must keep service area and tools clean and organized.
• Responsible for returning all items to their zoned location.
• Attends all ongoing training sessions.
• Assist in the training and mentoring of new staff.
• Must follow all prescribed systems of organization and cleanliness.
• Must complete all before, during and after shift paperwork.
• Responsible for following all opening and closing checklists and side work.
• Must follow all daily and weekly cleaning schedules.
• Promote and support the vision and mission of Restaurant R'evolution: "To Cherish the Guest in Every Way."
• Build solid relationship with your Colleagues Treat colleagues with respect and dignity.
• Treats people with respect; Keeps commitments; Inspires trust of others; Works with integrity and ethically; Upholds organizational values.

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills

• Track record of delivering exceptional guest or client experience.
• Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
• Strong communication skills.
• Ability to make sound decisions.
• Ability to work independently and handle stressful situations dealing with employees in a production environment.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must be able to work independently and/or with a group to accomplish the goal/s at hand. A positive attitude is strongly desired.
• Valid Louisiana Responsible Vendor Server's Permit.

Education and/or Experience

Three to six months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear and taste or smell. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include color vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here's a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you'll want to use thes)