Server - OnCall/Part-Time

Sonesta Hotels International Corporation; Portland (OR); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account with Company Hs

401(k) Retirement Plan with Company Mt

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Job summary

Sonesta International Hotels in Portland, Oregon seeks a friendly Server to welcome guests, take orders, and serve food and beverages with care. You will maintain cleanliness, handle POS transactions, and ensure guests have a memorable dining experience throughout shifts that may include weekends and holidays.

The role emphasizes hospitality, knowledge of the menu, and teamwork in a fast-paced environment, with competitive pay and health benefits offered by Sonesta.

Qualifications

• Two years of experience as a server in a full-service restaurant preferred, preferably fine dining.
• High school diploma or GED preferred.

Responsibilities

• Greet and acknowledge guests promptly and professionally.
• Demonstrate knowledge of the menu and offerings.
• Serve food and beverages with correct temperatures and portions; refill as needed.
• Operate the POS system and process orders and payments accurately.
• Check in with tables to ensure guest satisfaction.
• Maintain cleanliness of dining areas, stations, and equipment.
• Complete closing duties and reports; follow safety and sanitation guidelines.
• Adhere to uniform and grooming standards; perform other duties as requested.

Skills

Guest service

Communication

POS system

Education

High school diploma or GED preferred

Tools

POS system

Job description

We're People People. Are you?

We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.

But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Job Description Summary

The Server sets the tone for Sonesta's mission of "Wowing" our guests with Amazing Moments. The role's primary responsibility is to welcome guests, take orders, serve food and beverages items to guests in a friendly, courteous, and timely manner in accordance with quality standards. The Server must maintain supplies and follow established cleanliness and sanitation guidelines.

What you'll be doing

• The ideal candidate has a passion for hospitality and providing exceptional guest service.
• Work Environment
• Must be able work in a fast-paced environment.
• Majority of work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
• Physical Demands
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Frequent bending, kneeling, and reaching.
• Ability to stand during entire shift.
• Expected Hours of Work
• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.
• Education and Experience
• Two years of experience as a server in full-service restaurant preferred - preferably in a fine dining establishment.
• High school diploma or General Education Degree (GED) preferred.
• Principle duties and responsibilities (Essential Functions) include:
• Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests' questions and requests.
• Demonstrate complete knowledge of the food and beverage menu.
• Serve food and beverage orders after checking for correct temperature, appearance, and portions. Refill when necessary.
• Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.
• Periodically check-in with tables to ensure guests' expectations are being met and exceeded.
• Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
• Complete all closing duties and reports as assigned.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management

Anticipated Pay Range & Additional Job Information

$22.00-$25.00 based on experience

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here's a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you'll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.