Server Assistant, Restaurant R'evolution

Sonesta International Hotels Corporation; New Orleans, Northern (LA, KY); Hybrid; USD 25,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company 1:

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term 1:

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels Corporation is seeking a hospitality associate for our fine dining setting, focusing on delivering engaging guest service. You will assist in serving meals, maintain service standards, and support Front Servers to ensure a seamless dining experience.

Responsibilities include handling cash, clearing plates, refilling beverages, and keeping the service area clean. Training sessions are required, with opportunities to grow within a dynamic hotel group and benefit from

Qualifications

• Experience in guest-facing food service is preferred.
• Ability to follow brand service standards and guidelines.
• Willingness to participate in ongoing trainings and maintain cleanliness.

Responsibilities

• Assist in serving meals and support Front Servers as needed.
• Clear plates between courses and refill water glasses.
• Maintain a clean, organized service area and proper cash handling.
• Follow opening/closing checklists and complete side work.
• Participate in training sessions and promote the guest-first service model.

Skills

Guest service

Teamwork

Cash handling

Food service

Job description

What this role is all about

Assist in serving meals to patrons in the fine dining establishment by performing the following duties:

What you’ll be doing

Key Job Functions

• Follow service guidelines according to the Brand standards in the Service Manual.
• Clears plates between courses.
• Provides bread service according to Service Standards.
• Refills guest's water glasses.
• Assists the Front Servers and Captain as needed.
• Follows proper check out procedures and proper cash handling procedures as outlines in the training material.
• Must keep service area and tools clean and organized.
• Responsible for returning all items to their zoned location.
• Attends all ongoing training sessions.
• Must follow all prescribed systems of organization and cleanliness.
• Must complete all before, during and after shift paperwork.
• Responsible for following all opening and closing checklists and side work.
• Must follow all daily and weekly cleaning schedules.
• Promote and support the vision and mission of Restaurant R'evolution: "To Cherish the Guest in Every Way."
• Other duties and responsibilities may be assigned.
• The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Build solid relationship with your Colleagues Treat colleagues with respect and dignity Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Deliver Passionate & Engaging Service to our Guests

You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions.

We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.

We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.