Front Office Veterinary CSR – Growth-Driven Clinic

New All Creatures Veterinary Hospital; Vallejo (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Sick time

Job summary

New All Creatures Veterinary Hospital in Vallejo, CA, seeks a cordial CSR to greet clients and pets, answer calls, and schedule appointments. The role includes front-office duties, payments, and patient documentation. Training is provided for Neo cloud software; dental experience is a plus.

The team emphasizes ethics, professionalism, and Fear Free practices. This is a full-time position with benefits such as employee discounts and sick time.

Qualifications

• Excellent communication and interpersonal skills are required.
• Ability to multitask in a fast-paced environment.
• Flexibility to work rotating weekends and shifts.

Responsibilities

• Greet clients and pets and provide a warm welcome.
• Answer calls, texts, and emails.
• Schedule appointments and manage check-in/check-out.
• Handle payments and maintain documentation as required by law.
• Familiarity with digital platforms; training provided for Neo cloud software.
• Provide basic information about services and products to clients.
• Assist veterinarians and technicians with admin tasks.
• Maintain a clean, organized front office.
• Monitor and record dogs and cats under anesthesia as needed.

Skills

Communication

Interpersonal skills

Multitasking

Attention to detail

Flexibility

Education

High school diploma or GED

Tools

Neo platform

Job description

New All Creatures Veterinary Hospital in Vallejo, CA, seeks a cordial CSR to greet clients and pets, answer calls, and schedule appointments. The role includes front-office duties, payments, and patient documentation. Training is provided for Neo cloud software; dental experience is a plus.

The team emphasizes ethics, professionalism, and Fear Free practices. This is a full-time position with benefits such as employee discounts and sick time.