Compassionate Veterinary Receptionist — Front Desk Pro

Berkeley-Animal-Hospital; Berkeley (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k)

Health + Dental Insurance

Employee discount

PTO

Job summary

Berkeley Animal Hospital is hiring a Veterinary Receptionist (CSR) to join our privately owned, growing practice in Berkeley. You’ll be the friendly first face for clients and their pets, handling calls, scheduling, and basic payments.

We value warm, professional, and empathetic care, teamwork, and a willingness to learn Fear Free techniques. Training for Neo PM and multiple platforms is provided.

Qualifications

• 1 year veterinary CSR experience required.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced veterinary environment.
• Professional, dependable and team-oriented attitude.
• Willingness to learn Fear Free techniques or bring existing experience.

Responsibilities

• Welcoming clients and their pets with a friendly, compassionate approach.
• Answering phone calls, text messages, and emails.
• Scheduling and coordinating appointments.
• Checking clients and patients in and out.
• Processing payments and handling basic financial transactions.
• Maintaining accurate documentation of client communications as required by law.
• Providing basic information about veterinary services and products.
• Supporting veterinarians and veterinary technicians with administrative tasks.
• Keeping the front desk and reception area clean, organized, and welcoming.
• Using multiple digital platforms (Windows, Gmail, Google Drive).
• Working in Neo, our cloud-based practice management system (training provided).

Skills

1 year veterinary CSR experience

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Team-oriented attitude

Computer literacy

Weekend flexibility

Education

High school diploma/GED

Tools

Weave

Otto

Neo practice management

Windows

Gmail

Google Drive

Job description

Berkeley Animal Hospital is hiring a Veterinary Receptionist (CSR) to join our privately owned, growing practice in Berkeley. You’ll be the friendly first face for clients and their pets, handling calls, scheduling, and basic payments.

We value warm, professional, and empathetic care, teamwork, and a willingness to learn Fear Free techniques. Training for Neo PM and multiple platforms is provided.