Front Office Team Lead — Guest Services & Scheduling

Hyatt Corporation; Cleveland (OH); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

12 free nights at Hyatt hotels

Employee discounts

Health insurance

Paid holidays

Job summary

Hyatt Regency Cleveland at The Arcade in Cleveland, OH, seeks an Assistant Front Office Manager. This role oversees front office staff, cash control, scheduling, and guest services to deliver authentic hospitality.

Join a historic hotel in the East 4th Street area with strong benefits, development opportunities, and wellness initiatives. The position offers hourly pay, full-time hours, and a chance to lead a dynamic team in a premier property.

Qualifications

• Minimum of one year previous front office supervisory experience preferred
• Refined verbal and written communication skills

Responsibilities

• The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services.
• Additional responsibilities may include training, staff development and scheduling.

Job description

Hyatt Regency Cleveland at The Arcade in Cleveland, OH, seeks an Assistant Front Office Manager. This role oversees front office staff, cash control, scheduling, and guest services to deliver authentic hospitality.

Join a historic hotel in the East 4th Street area with strong benefits, development opportunities, and wellness initiatives. The position offers hourly pay, full-time hours, and a chance to lead a dynamic team in a premier property.