Assistant Front Office Manager * Extra Wellness Day Off Each Month!

Hyatt Corporation; Cleveland (OH); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

12 free nights at Hyatt hotels

Employee discounts

Health insurance

Paid holidays

Job summary

Hyatt Regency Cleveland at The Arcade in Cleveland, OH, seeks an Assistant Front Office Manager. This role oversees front office staff, cash control, scheduling, and guest services to deliver authentic hospitality.

Join a historic hotel in the East 4th Street area with strong benefits, development opportunities, and wellness initiatives. The position offers hourly pay, full-time hours, and a chance to lead a dynamic team in a premier property.

Qualifications

• Minimum of one year previous front office supervisory experience preferred
• Refined verbal and written communication skills

Responsibilities

• The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services.
• Additional responsibilities may include training, staff development and scheduling.

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Assistant Front Office Manager Extra Wellness Day Off Each Month!

US - OH - Cleveland

Front Office

Entry Level Manager

Full-time

Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4 th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland’s central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.

Here are a few reasons why you should join our Hyatt Regency Cleveland Family!

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
• 50% off at 1890 Restaurant
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Paid Holidays, Sick Days and Vacation Days
• Connect with thousands of National and Local Partners for Various Discounts
• Located near RTA stops and pick ups
• Discounted Parking Passes

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
• Affordable Medical, Dental and Vision Coverage after 30 days of employment

Development:

• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
• Regular Check-In Conversations with Managers to discuss personal career goals
• A wide range of development tools through the Hyatt Learning
• Education assistance of up to $1,000 per year toward personal growth and development

Diversity:

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

• The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ+Equality in 2025, for the 21 st consecutive year
• Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day – so they canbe their bestand perform at their best so they can better care for others
• When we saypeople, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

AreWEwhatYOUare looking for?

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one year previous front office supervisory experience preferred

Our family is always growing. Want to be in the know?