Assistant Front Office Manager | Wellness Day Off

Hyatt Hotels Corporation; Cleveland (OH); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

12 free Hyatt nights

Colleague/Friend & Family rate

50% off at 1890 Restaurant

Medical, Dental and Vision coverage

Paid Holidays, Sick Days, Vacation

Job summary

Hyatt Regency Cleveland at The Arcade is seeking an Assistant Front Office Manager to lead the front desk team and ensure exceptional guest service in a historic downtown hotel. You will oversee cash handling for agents, staffing needs, and guest services, with responsibilities including training, staff development, and scheduling to maintain smooth operations.

Located in a landmark building in Cleveland’s East 4th Street district, the property offers 293 rooms, meeting spaces, and a culture of

Responsibilities

• The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.

Job description

Hyatt Regency Cleveland at The Arcade is seeking an Assistant Front Office Manager to lead the front desk team and ensure exceptional guest service in a historic downtown hotel. You will oversee cash handling for agents, staffing needs, and guest services, with responsibilities including training, staff development, and scheduling to maintain smooth operations.

Located in a landmark building in Cleveland’s East 4th Street district, the property offers 293 rooms, meeting spaces, and a culture of