Front Desk & Admin Support Specialist (Flexible Hours)

Iowa National Guard; Des Moines, Northern (IA, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

IPERS

Health insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick leave

Paid holidays

Life insurance

Disability insurance

Retirement savings (RIC)

Flexible Spending Accounts

Flexible work environment

Job summary

The Iowa Department of Management, Division of Information Technology (DoIT), is seeking an Administrative Support Assistant 3 to serve as the division's front-office representative in Des Moines. You will create a welcoming, secure entry experience and provide dependable administrative support to staff, leadership, and visitors.

This role emphasizes organization, communication, and timely handling of mail, records, and meeting logistics, with opportunities to contribute to space planning and

Qualifications

• Two years of full-time work experience in general office/clerical tasks.
• Experience front-desk reception and visitor management preferred.
• Ability to enforce security procedures and confidentiality.

Responsibilities

• Serve as front-desk receptionist welcoming visitors and ensuring a secure entry.
• Verify visitor authorization and escort guests as required.
• Answer calls on the main DOM DoIT line and route messages.
• Prepare and format correspondence and documents, including copies and printouts.
• Schedule meetings and manage conference room reservations.
• Maintain tracking documents and update the front office manual.
• Record meeting minutes and distribute them.
• Monitor front-office operations and report issues.

Skills

Highly organized and detail-oriented

Strong communication skills

Customer service

Proactive and resourceful

Team player

Job description

The Iowa Department of Management, Division of Information Technology (DoIT), is seeking an Administrative Support Assistant 3 to serve as the division's front-office representative in Des Moines. You will create a welcoming, secure entry experience and provide dependable administrative support to staff, leadership, and visitors.

This role emphasizes organization, communication, and timely handling of mail, records, and meeting logistics, with opportunities to contribute to space planning and