Front Office Support Engineer — Trader-Facing Tech

Liquidnet; New York (NY); On-site; USD 117,000 - 143,000; Full time

Job summary

Liquidnet is seeking a mid-level Front Office Support representative in New York. This role involves providing top-level service to traders and clients, requiring strong technical knowledge of listed derivatives and proven troubleshooting skills.

The successful candidate will handle system support, respond to urgent queries, and work closely with various teams to resolve issues in a fast-paced environment.

Competitive salary, up to $130K, commensurate with experience and opportunity for growth in a dynamic team environment.

Qualifications

• 3+ years of financial institution support experience.
• Strong knowledge of listed derivatives and workflows.
• Ability to troubleshoot network problems.

Responsibilities

• Provide daily application support and troubleshooting.
• Respond to trading desk urgent queries.
• Analyze and resolve order routing issues.

Skills

Application support experience

Excellent knowledge of FIX protocol

Experience with Futures & Options markets

Automation and scripting experience

Tools

Linux

MSSQL

Oracle

Sybase

Windows Server

Docker

Ansible

ServiceNow

Job description

Liquidnet is seeking a mid-level Front Office Support representative in New York. This role involves providing top-level service to traders and clients, requiring strong technical knowledge of listed derivatives and proven troubleshooting skills.

The successful candidate will handle system support, respond to urgent queries, and work closely with various teams to resolve issues in a fast-paced environment.

Competitive salary, up to $130K, commensurate with experience and opportunity for growth in a dynamic team environment.