Front Office Support

Panoramic Health; Town of Florida (NY); On-site; USD 35,000 - 48,000; Full time

Job summary

Panoramic Health is seeking a Front Office Support to perform administrative duties, answer calls, greet visitors, and maintain a professional reception area. The role requires 2–3 years of office experience and a high school diploma or GED.

Proficiency with Word, Excel, and Outlook is expected, along with familiarity with common office equipment. You will support management and coordinate clerical tasks to ensure smooth daily operations.

Qualifications

• High school diploma or GED required.
• 2–3 years of experience in a similar role.
• Formal qualification in office administration or secretarial work.
• Ability to create a welcoming environment.
• Experience with MS Word, Excel, and Outlook.
• Familiarity with printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.

Responsibilities

• Perform administrative duties and report to management.
• Answer and screen telephone calls.
• Schedule and confirm appointments, meetings, events.
• Welcome and assist visitors in a friendly manner.
• Handle inquiries and sort mail.
• Copy, scan, and file documents.
• Monitor office supplies and reorder replacements.
• Maintain tidy reception area and professional etiquette.
• Perform other duties as requested.

Skills

Interpersonal skills

Communication

Scheduling appointments

Front desk etiquette

Multitasking

Education

High school diploma or GED

Office administration training

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Office equipment basics

Job description

Front Office Support position plays a key role by performing various administrative and clerical tasks. Responsibilities include filing, answering the phone, organizing documents, basic bookkeeping, and more. Familiarity with all necessary office equipment, software, and procedures is required.

Responsibilities include:

• Reporting to management and performing administrative duties.
• Answering telephone calls, as well as screening and forwarding calls.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:

• High school diploma or GED.
• 2-3 years of experience in a similar role.
• Formal qualification in office administration, secretarial work, or related training.
• Exceptional ability to create a welcoming environment.
• Experience in answering and screening calls, as well as scheduling appointments.
• Ability to observe business etiquette and maintain a professional appearance.
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook.
• Working knowledge of printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.