Front Office Supervisor: Patient Flow & Staff Training

UNLV Health; Las Vegas (NV); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid holidays

PTO days

401K contribution

Health, dental, vision benefits

Job summary

UNLV Health is seeking a Front Office Supervisor to oversee front desk operations, scheduling, and medical records. The role ensures smooth patient flow and acts as a liaison between front and back office, guiding staff and enforcing best practices.

Candidate must be legally authorized to work in the United States. We offer comprehensive benefits, holidays, PTO, and a strong 401K plan. Apply via [e-mail] for consideration.

Qualifications

• Supervisory experience in a medical front office setting.
• Strong customer service skills and patient-facing focus.
• Proficiency with standard office software (Word, Excel, PowerPoint).
• Knowledge of clinic workflows and front/back office coordination.

Responsibilities

• Train and mentor Front Office Specialists.
• Monitor and improve front office procedures for patient care and service.
• Assist with interviewing and hiring for clinic positions.
• Provide insurance verification and EHR training to minimize billing issues.
• Ensure safety practices and conduct trainings and drills.

Skills

Supervisory experience

Customer service

Office software

English proficiency

Education

High School Diploma

Tools

Epic EMR

Job description

UNLV Health is seeking a Front Office Supervisor to oversee front desk operations, scheduling, and medical records. The role ensures smooth patient flow and acts as a liaison between front and back office, guiding staff and enforcing best practices.

Candidate must be legally authorized to work in the United States. We offer comprehensive benefits, holidays, PTO, and a strong 401K plan. Apply via [e-mail] for consideration.