Front Office Supervisor - Lead Guest Services & Growth

WINDSOR CAPITAL GROUP; Temecula (CA); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

FSAs/HSA

401(k) & Roth 401(k)

EAP

Career growth

PTO

Sick leave

Hotel discounts

On-shift meals

Rewards program

Descripción de la vacante

Windsor Hospitality at the Embassy Suites by Hilton in Temecula, CA is seeking a Front Office Supervisor to lead the front desk team and manage shifts. You will handle guest issues, coordinate with Maintenance and Housekeeping, and ensure guest interactions meet brand standards.

If you have Front Office experience, a natural leadership presence, and a passion for guest service, this is a great next step. This full-time role offers growth opportunities within Windsor Hospitality.

Formación

• Front Office supervisory experience and leadership presence.
• Strong guest service focus and communication skills.
• Experience in hospitality operations and budgeting/reporting basics.
• 1 year of hospitality industry experience required.

Responsabilidades

• Assign duties and shifts to Front Office staff.
• Coordinate with Maintenance and Housekeeping for smooth operations.
• Answer inquiries on hotel policies and services.
• Ensure smooth check-in/check-out and guest satisfaction.
• Coordinate daily operations with other departments.

Conocimientos

Front office supervision

Guest service

Team leadership

Shift scheduling

Communication

Budgeting & reports

Descripción del empleo

Windsor Hospitality at the Embassy Suites by Hilton in Temecula, CA is seeking a Front Office Supervisor to lead the front desk team and manage shifts. You will handle guest issues, coordinate with Maintenance and Housekeeping, and ensure guest interactions meet brand standards.

If you have Front Office experience, a natural leadership presence, and a passion for guest service, this is a great next step. This full-time role offers growth opportunities within Windsor Hospitality.