Front Office Supervisor: Hospitality Leader with Travel Perks

Hilton; Florida; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel perks

ESPP

Parental leave

Caregiving services

Crisis concierge

Mental health resources

Paid time off

Health benefits

Retirement plans

Job summary

Hilton in Florida seeks a Front Office Supervisor to lead daily front desk operations and ensure every guest experiences warmth and exceptional service.

You will supervise the front office team, manage check-ins/check-outs, resolve guest issues, and optimize lobby flow to maintain seamless service across shifts in a fast-paced hospitality environment.

Join a global hospitality leader committed to wellbeing, career growth, and generous benefits for Team Members.

Qualifications

• Experience supervising front office teams in a hospitality setting.
• Strong guest service focus with leadership abilities.
• Ability to manage front desk operations and staff scheduling.

Responsibilities

• Supervise front office team: lead daily operations and guest service delivery.
• Lead day-to-day team operations: create schedules and provide training and feedback.
• Lead guest issue resolution and support staff in escalated cases.
• Manage lobby flow and adjust coverage to maintain service efficiency.

Skills

Front office supervision

Guest service

Job description

Hilton in Florida seeks a Front Office Supervisor to lead daily front desk operations and ensure every guest experiences warmth and exceptional service.

You will supervise the front office team, manage check-ins/check-outs, resolve guest issues, and optimize lobby flow to maintain seamless service across shifts in a fast-paced hospitality environment.

Join a global hospitality leader committed to wellbeing, career growth, and generous benefits for Team Members.