Front Office Supervisor: Guest Experience & Operations

Sage Hospitality Group; Savannah (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Sage hotel & restaurant discounts

Marriott discounts

Medical, Vision, & Dental Insurance

401K

Free Shift Meal

Job summary

Perry Lane Hotel in Savannah seeks an Asst Front Office Manager to lead front desk operations and ensure exceptional guest service. You will supervise check-in/check-out procedures, manage cash handling, and coordinate guest services with bell staff and transportation to maximize guest satisfaction.

The role requires at least two years in a front desk supervisory capacity or four years in front office work, with fluent English.

Qualifications

• High School diploma or equivalent.
• Minimum two years front desk supervisor or four years front office experience.
• Fluent in English (oral and written).

Responsibilities

• Greet guests and complete check-in using manual and computerized methods.
• Assist guest check-out and finalize accounts with accuracy.
• Oversee cash handling and personal bank responsibilities per policy.
• Coordinate guest service with valet, transportation, and functions.
• Provide information and recommendations for area restaurants and events.
• Ensure staff are trained on Fosse and other front desk systems.

Skills

Front desk supervision

Cash handling

Guest services

English fluency

Education

High School diploma or equivalent

Tools

Fosse system

Cash register systems

Job description

Perry Lane Hotel in Savannah seeks an Asst Front Office Manager to lead front desk operations and ensure exceptional guest service. You will supervise check-in/check-out procedures, manage cash handling, and coordinate guest services with bell staff and transportation to maximize guest satisfaction.

The role requires at least two years in a front desk supervisory capacity or four years in front office work, with fluent English.