Front Office Supervisor: Guest Experience Leader

Sage Restaurant Group; Savannah (GA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Sage hotel & restaurant discounts

Marriott discounts

Medical, Vision, & Dental Insurance

401K

Free Shift Meal

Job summary

Perry Lane Hotel in Savannah, GA, seeks an Assistant Front Office Manager to supervise guest services, ensure smooth check-in/out, and maintain exceptional service standards. You will lead the front desk team, coordinate with valet and transportation, manage cash handling, and train staff to deliver memorable experiences in our Luxury Collection property.

The role offers a comprehensive benefits package and a chance to join a trusted hospitality brand known for southern warmth and elegant

Qualifications

• Minimum two years front desk supervisory experience.
• Fluent in English with strong communication skills.
• Able to handle cash and operate computer systems.
• Excellent organizational skills and attention to detail.
• Customer-service oriented with a professional demeanor.

Responsibilities

• Greet guests and complete check-in procedures promptly.
• Manage check-out processes and ensure accurate charges.
• Supervise front desk team and delegate tasks.
• Coordinate guest services and transportation.
• Maintain cash control and bank responsibilities.
• Address guest concerns with timely, professional responses.
• Provide information on local attractions and dining.

Skills

Front desk supervision

Cash handling

Guest services

Staff training

Fluent English

Education

High School diploma or equivalent

Tools

Fosse

Job description

Perry Lane Hotel in Savannah, GA, seeks an Assistant Front Office Manager to supervise guest services, ensure smooth check-in/out, and maintain exceptional service standards. You will lead the front desk team, coordinate with valet and transportation, manage cash handling, and train staff to deliver memorable experiences in our Luxury Collection property.

The role offers a comprehensive benefits package and a chance to join a trusted hospitality brand known for southern warmth and elegant