Front Office Supervisor (FT)

Hyatt Hotels Corporation; California (MO); On-site; USD 32,000 - 43,000; Full time

Job summary

Hyatt Regency Lake Tahoe Resort, Spa and Casino, Incline Village, NV is hiring Front Office Supervisors to lead guest registration teams and drive a high-quality guest experience.

The role involves coaching, scheduling, and payroll responsibilities, plus ensuring smooth front desk operations and promoting hotel services. Excellent communication and leadership are essential.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Experience and understanding of Hotel Front Office operations.

Responsibilities

• Front Office Supervisors lead the agents who handle guest registration and hotel services, and promote products and promotions.
• Oversee training, scheduling, payroll and interviewing as part of team management.

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

The hourly starting rate is $27.00

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Hotel Front Office operations.

Hyatt Regency Lake Tahoe Resort, Spa and Casino | Incline Village , NV , US

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