Front Office Host - $22/hour

Hyatt Hotels Corporation; Orlando, Northern (FL, KY); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free room nights

Room discounts for family & friends

Medical insurance

Dental and vision insurance

401K with company match

Paid family bonding time

Tuition reimbursement

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Regency Lake Tahoe Resort, Spa and Casino seeks a Front Office Host to be at the heart of our guests’ journey. You’ll ensure a warm welcome, smooth check-in/check-out, and accurate information on services and promotions, setting the tone for an unforgettable stay.

Ideal candidates bring guest-focused energy, strong communication skills, and the ability to work varying shifts in a vibrant resort environment. Join a team that values hospitality, teamwork, and guest satisfaction.

Qualifications

• Customer-focused attitude in a fast-paced environment.
• Excellent verbal and written communication with guests and colleagues.
• Ability to stand for extended periods and remain energetic.
• Wlexibility to work mornings, evenings, weekends and holidays.

Responsibilities

• Handle guest registration with a welcoming check-in/check-out.
• Promote hotel services, amenities and current promotions.
• Process payments accurately and efficiently.
• Respond to guest inquiries with tailored solutions.
• Engage guests to strengthen connection to Hyatt brand.
• Represent the Front Office as the face of hospitality.

Skills

Guest service mindset

Verbal communication

Written communication

Stamina

Flexible shifts

Job description

I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.

At Hyatt, we don’t just talk about a great workplace—we live it! With awards to back us up and a consistent spot on the Great Place to Work list in the U.S. , it’s clear we’re doing something right. Curious what makes our culture so special? Head over to the Hyatt careers site and get a sneak peek into life with our amazing Hyatt family!

Join our award-winning Hyatt team as a Front Office Host! In this highly visible role, you’ll be at the heart of our guests’ journey, ensuring they feel welcomed and valued from the moment they arrive. Your friendly demeanor and exceptional service will directly impact their experience, setting the tone for an unforgettable stay.

Key Responsibilities

• Handle the guest registration process, ensuring a seamless and welcoming check-in and check-out experience.
• Communicate hotel services, amenities, and current promotions with enthusiasm and accuracy.
• Process various forms of payment with efficiency and attention to detail.
• Respond to guest inquiries promptly and professionally, delivering tailored solutions and support.
• Foster casual conversations with guests, enhancing their connection to our hotel and brand.
• Represent the hotel as the face of our Front Office team, embodying hospitality at its finest.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

What We’re Looking For

• A genuine desire to satisfy the needs of others in a fast-paced, guest-focused environment.
• Exceptional verbal and written communication skills to effectively connect with guests and colleagues.
• Ability to stand for extended periods, demonstrating resilience and stamina.
• Flexible availability to work varying shifts, including mornings, evenings, weekends, and holidays

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

If you’ve previously worked as a front desk host or have a passion for guest services and hotel operations, this role is a great opportunity to further your career in hospitality. Be part of a supportive team where your contributions directly shape memorable guest experiences.

Hyatt Regency Lake Tahoe Resort, Spa and Casino | Incline Village , NV , US

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