Front Office Supervisor (Temporary)

Hyatt Hotels Corporation; Newport Beach (CA); On-site; USD 39,000 - 41,000; Full time

Job summary

Hyatt Regency Newport Beach is seeking a Front Office Supervisor to lead front desk staff and deliver exceptional guest service. This full-time, hourly position in Newport Beach, CA reports to the Front Office leadership and plays a key role in guest registration and service delivery.

The role requires strong communication skills, the ability to manage multiple tasks, and a commitment to hospitality excellence. Compensation is hourly in USD with opportunities for growth within the Hyatt team.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.
• Experience and understanding of Front Office operations.

Responsibilities

• Lead the front desk team handling guest registration and inquiries.
• Communicate hotel services and promotions to guests.
• Support senior leadership with scheduling, payroll, interviewing and training as needed.

Skills

Customer service

Communication

Stamina

Front Office operations

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Hyatt Regency Newport Beach - The Newporter

US - CA - Newport Beach

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Hourly range for this position is $28.84-$30.00

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

Hyatt Regency Lake Tahoe Resort, Spa and Casino | Incline Village , NV , US

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