Front Office Supervisor

Hyatt Hotels Corporation; San Diego (CA); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Free hotel stays globally (for full‑t.

Discounted hotel stays globally

Medical, Dental, Vision after 30 days

401K with company match

Paid Time Off

Well-being initiatives and Headspace

Tuition reimbursement

Global family assistance policy

Complimentary daily meals

Free onsite parking

Gym access

Leadership and professional dev.

Job summary

Hyatt Hotels Corporation seeks a Front Office Supervisor at Grand Hyatt San Diego to lead guest registration, promote hotel services, and manage the front office host team. You will coach staff, handle scheduling and training, and support senior leadership with operational tasks.

The role emphasizes guest satisfaction, effective communication, and the ability to thrive in a fast-paced environment while upholding Hyatt standards and policies.

Qualifications

• 1 year of Front office supervisory experience.
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

Responsibilities

• Lead the front office host team and ensure smooth guest registration and communications.
• Provide coaching, direction, and potential training, scheduling, payroll and interviewing support for team members.
• Support senior leadership by handling basic management responsibilities and ensuring high guest service standards.

Skills

Front office supervision

Guest service

Verbal communication

Written communication

Stamina

Front office operations

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It\u2019s important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It\u2019s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.

Front Office Supervisors take leadership in the responsibilities of the guest registration process and communication of hotel services and promotions, as well as supervision of the front office host teamThis highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquires, support senior leadership by developing and assuming basic management responsibilities. Additionally, this role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

WAGE: The hourly rate for this position is $30.56/hr.

Grand Hyatt San Diego is proud to offer exceptional benefits, which include:

• Annual allotment of free hotel stays at Hyatt hotels globally (available to Full-time Colleagues)


• Discounted hotel stays at Hyatt hotels globally


• Medical, Dental, Vision, after 30 days of employment
  
  
  
  • FREE options to qualifying non-management colleagues
  
  
  
  


• 401K with company match after 1 year of service


• Paid Time Off


• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.


• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption


• Complimentary daily meals


• Free onsite parking


• Hotel Gym Access


• Leadership and professional development programs

Qualifications

• 1 year of Front office supervisory experience


• A true desire to satisfy the needs of others in a fast paced environment.


• Refined verbal and written communication skills.


• Ability to stand for long periods of time.


• Experience and a thorough understanding of Front Office operations.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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