Executive Housekeeping Manager

Hyatt Hotels Corporation; Park City (UT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Free room nights

Medical, dental and vision insurance

401K with company match

Free employee meals

Generous paid time off

Employee stock purchase plan

Ski pass

Job summary

Hyatt Hotels Corporation invites applications for the Executive Housekeeping Manager at the Grand Hyatt Deer Valley, Park City, UT. The role leads all housekeeping operations, focuses on guest satisfaction, and drives team performance across the property.

You will train staff, manage scheduling, and collaborate with departments to uphold Hyatt's high standards of cleanliness and service. Strong leadership and English proficiency are essential.

Qualifications

• 4 years or more of progressive hotel Rooms Management experience.
• Experience with opening hotels preferred.
• Service oriented style with professional presentations skills.
• Hotel/Hospitality degree an asset.
• Strong leadership and communication skills.
• Proficiency in Microsoft Word and Excel; solid organizational abilities.

Responsibilities

• Oversee all duties of the housekeeping operation and maintain cleanliness standards across the property.
• Train staff, coordinate inter-department communications, and schedule shifts.
• Promote guest and associate satisfaction through attention to detail and service quality.
• Develop and manage the housekeeping budget and labor cost plans within approved plans.
• Collaborate with other departments and vendors to ensure pricing, delivery, and maintenance.

Skills

Rooms management

Leadership

Communication skills

Customer service

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Excel

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest "ski beaches" in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Executive Housekeeping Manager is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties include:

• Responsible for short and long term planning and the management of the hotel's Housekeeping operations


• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans


• Solid understanding of housekeeping and laundry supplies and pars


• Teach employees importance of, and how to greet guests and courteously solve guest requests


• See that inspection program is consistently maintained


• Assure all safety and security policies and procedures are followed


• Work closely with all other Departments


• Inspect some rooms daily


• Experience purchasing linens and housekeeping supplies


• Current on latest housekeeping and laundry technology


• Work closely with vendors to assure proper pricing, delivery, and maintenance


• Experience teaching, supervising, and mentoring multilingual and multicultural staff


• Ensure OSHA and ADA policies are adhered to


• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful


• Coach and counsel employees to reflect Hyatt service standards and procedures

Why Work at Hyatt?

• Free room Nights, Discounted and friends & Family room rates*


• Medical, Dental and vision insurance with only 30-day waiting period*!


• 401K with company Match*


• Free employee meal during shift


• Generous paid time off*


• Employee stock purchase plan*


• Ski Pass*


• Excellent training, professional development and more

*Applicable for FT Year Around Positions

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).


• With opening hotels, previous hotel pre-opening experience preferred


• Service oriented style with professional presentations skills


• Hotel/Hospitality degree an asset


• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line


• Clear concise written and verbal communication skills in English


• Must be proficient in Microsoft Word and Excel


• Must have excellent organizational, interpersonal and administrative skills

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