Front Office Supervisor

Hyatt Hotels Corporation; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Dream South Beach is seeking a Front Office Supervisor to join the Hyatt Hotels Corporation family in Miami. The role emphasizes coaching and leading front desk colleagues, with responsibilities that include guest registration, promoting hotel services, and ensuring smooth front office operations.

The supervisor will support senior leadership by developing staff, coordinating scheduling, and potentially handling training and interviewing tasks to maintain a high-quality guest experience in a

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

Responsibilities

• Leads other associates by coaching, giving direction and scheduling.
• Supports senior leadership by developing and assuming basic management responsibilities.
• Handles guest registration, communicates hotel services and promotions, and processes payments.

Skills

Desire to serve

Communication

Stand for long

Front Office ops

Job description

"Hyatt is a place of learning, similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Dream South Beach is looking for a Front Office Supervisor to join the team. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

Grand Hyatt at SFO | San Francisco , CA , US

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