Front Office Supervisor

Associa; Gaithersburg (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Associa is seeking a Front Office Supervisor for its corporate office in Gaithersburg, MD. The role supports daily office operations, greeting staff and visitors, handling calls and emails, and coordinating administrative tasks.

The position requires strong organizational skills, proficient MS Office use, and the ability to work both independently and as part of a team. Bilingual English/Spanish is a plus, with typical full-time hours Monday through Friday.

Qualifications

• High school diploma or GED required.
• Excellent organizational and multitasking abilities.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Zoom).
• Bilingual English/Spanish is preferred but not required.
• At least 1 year of front desk or office management experience.

Responsibilities

• Meet and greet staff and visitors.
• Answer and direct calls; manage email.
• Type and format correspondence.
• Assist homeowners and staff to complete and submit forms.
• Enter and update data on Excel spreadsheets.
• Monitor and order office supplies.
• Manage FedEx requests and coordinate delivery.
• Other duties as requested.

Skills

Organizational skills

Multitasking

Communication skills

Teamwork

Independent work

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa is hiring a Front Office Supervisor for its corporate office in Gaithersburg, MD.

Work hours: Monday - Friday, 8:45am - 5:15pm.

Daily responsibilities:

• Meet and greet staff and visitor.
• Answer and direct calls. Manage email.
• Type and format correspondence,
• Assist homeowners and staff to complete and submit forms.
• Assess and coordinate office maintenance needs, collaborating with contractors or the landlord to schedule repairs.
• Enter and update data on Excel spreadsheets.
• Track information and submit reports.
• Monitor and order office supplies.
• Drop off mail, pick up and sort mail, date stamp, and distribute incoming mail.
• Manage FedEx requests and coordinate delivery.
• Other duties as requested.

Requirements

• High school diploma or GED required.
• Excellent organizational and multitasking abilities.
• Strong verbal and written communication skills (including grammar and clear communication).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Zoom).
• Bilingual (English/Spanish) is desired but not mandatory.
• At least 1 year of experience in front desk or office management (preferred).
• Ability to work independently and as part of a team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.