Front Office Staff

CAROLINASDENTIST; Chapel Hill (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

CAROLINASDENTIST in Chapel Hill, NC is seeking a friendly front desk team member to manage appointments, insurance verification, and patient check-in/out. The role involves presenting treatment plans and handling billing with accuracy.

Responsibilities include scheduling, AR management, pre-determinations, and communicating with patients about finances and scheduling. Candidates should have a high school diploma, at least two years in a dental front office, and proficiency with MS Office and

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Skills

Front desk experience

MS Office

Education

High school diploma or equivalent

Tools

Dental software

Job description

Responsibilities:

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred