Front Desk / Insurance Coordinator

Springfield Smiles Family Dental; Springfield (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Springfield Smiles Family Dental is seeking a Treatment Coordinator to multitask, stay organized, and provide excellent patient service. This role requires clear communication, handling appointments, and understanding dental insurance to explain options.

You will manage patient records, assist with front desk duties, and follow up with patients. Compensation will be based on experience, and a bilingual Spanish preference is noted.

Qualifications

• High school diploma or GED required.
• Excellent communication skills for patient service.
• Bilingual Spanish preferred.
• Strong organizational and multitasking abilities.

Responsibilities

• Schedule patient appointments and follow-ups.
• Ability to understand dental insurance plans.
• Manage patient records and ensure accuracy and confidentiality.
• Communicate treatment options and financial information to patients.
• Handle inquiries and provide exceptional customer service to patients.
• Operate phone systems and manage front desk duties.

Skills

Organizational skills

Multitasking

Communication skills

Verbal & written communication

Bilingual Spanish (preferred)

Education

High School Diploma or GED

Job description

We are seeking for a Treatment Coordinator for our office who is a multitasker, dependable, well spoken individual who shows initiative when needed and is organized.

Responsibilities

• Schedule patient appointments and follow-ups.
• Ability to understand dental insurance plans
• Manage patient records and ensure accuracy and confidentiality.
• Communicate treatment options and financial information to patients.
• Handle inquiries and provide exceptional customer service to patients.
• Operate phone systems and manage front desk duties

Requirements

• Strong organizational and multitasking abilities.
• Excellent communication skills for patient service.
• High school diploma or general education degree (GED).
• Bilingual (Spanish) preferred
• Excellent communication skills, both verbal and written.

Compensation will be based on experience.