Front Office Staff

CAROLINASDENTIST; Raeford (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

CAROLINASDENTIST in Raeford, NC seeks an organized Front Office Specialist to join our dental team. You will schedule and confirm patient visits, verify insurance, collect payments, and help maintain smooth front desk operations.

You will greet patients, present treatment plans, and support billing tasks such as statements and aging reports. Proficiency with MS Office and dental software is preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of front office experience in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor/hygiene schedules as necessary.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.
• Responsible for Accounts Receivable including billing statements, aging reports, and collections if applicable.
• File insurance pre-determinations.
• Conduct financial consultations with patients when new treatment plans are presented.

Skills

Front office experience

Microsoft Office

Communication

Customer service

Dental software

Education

High school diploma

Tools

Dental software

MS Office

Job description

Responsibilities:

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred