Front Office Specialist

Maryland Center for Periodontics and Dental Implants PC; Pikesville (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading dental practice in Pikesville is seeking a Front Office Specialist for a full-time, on-site role. The ideal candidate will excel in customer service, manage appointment scheduling, and maintain a welcoming office environment. Strong communication skills and prior experience in a dental or medical office are preferred. Join a dynamic team dedicated to providing exceptional patient care.

Qualifications

• Experience in a dental or medical office is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage receptionist duties and provide excellent customer service.
• Handle appointment scheduling and confirm appointments.
• Greet patients and manage patient records.

Skills

Phone Etiquette

Customer Service

Communication

Tools

Dental Practice Management Software

Job description

This is a full-time, on-site role located in Pikesville, MD. As a Front Office Specialist, you will be responsible for managing receptionist duties, providing excellent customer service, handling appointment scheduling, and practicing effective phone etiquette.

Daily tasks include greeting patients, answering phone calls, scheduling and confirming appointments, and managing patient records. This role requires strong communication skills and a commitment to maintaining a welcoming and efficient front office environment.

Qualifications

• Proficiency in Phone Etiquette and managing Appointment Scheduling
• Strong Customer Service skills and experience in Receptionist Duties
• Excellent Communication skills, both written and verbal
• Ability to work in a fast-paced environment and maintain professionalism
• Prior experience in a dental or medical office is a plus
• Familiarity with dental practice management software is beneficial

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Dentists