Front Office Specialist

Kemps; Huntington, Northern (IN, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Office and plant setting

Job summary

Kemps Dairy is seeking a Front Office/Route Settlement Specialist to support our operations in Indiana. You will verify routes, reconcile paperwork, and resolve discrepancies while assisting drivers, warehouse staff, and supervisors in a GMP-guided plant environment.

The role involves reviewing driver paperwork, investigating variances, and ensuring accurate system data. A high school diploma and 1–3 years in inventory, accounting, logistics, or office support are preferred.

Qualifications

• High school diploma or equivalent required.
• 1–3 years in inventory, accounting, logistics, or office support preferred.
• Strong attention to detail and accuracy.
• Experience with Microsoft Office and basic computer systems.

Responsibilities

• Review and reconcile driver paperwork, delivery tickets, and invoices.
• Investigate overages, shortages, returns, and product discrepancies.
• Verify route information and ensure system accuracy.
• Analyze daily, weekly, and monthly variances.
• Partner with drivers, supervisors, and warehouse teams to resolve issues.
• Support training on route settlement and end-of-day processes.
• Identify errors and improve process accuracy.

Skills

Inventory

Accounting

Logistics

Office support

Microsoft Office

Communication

Teamwork

Attention to detail

Education

High school diploma

Job description

Front Office/Route Settlement Specialist

Join Kemps Dairy – Immediate Opening!

Kemps Dairy has immediate job openings for a Front Office/Route Settlement Specialist supporting our fiancé team. This role plays a critical part in ensuring our delivery operations run smoothly by verifying routes, reconciling paperwork, and resolving discrepancies. Will answer phones and help people as they come into the plant.

You’ll work closely with drivers, warehouse teams, and supervisors while following Good Manufacturing Practices (GMP) and helping maintain accurate, efficient operations.

About Kemps / DFA

Kemps Dairy is a farmer-owned brand of Dairy Farmers of America (DFA), a dairy marketing cooperative owned by more than 12,500 family farmers.

Our mark matters—it represents the wholesomeness of dairy that we proudly share with our communities and families. DFA produces a variety of dairy products including milk, cheese, butter, ice cream, and more under well-known regional brands.

At Kemps, we’re proud to deliver fresh, high-quality dairy products—and it takes an incredible team to make that happen. Come be part of something that matters.

What You’ll Do

• Review and reconcile driver paperwork, delivery tickets, and invoices
• Investigate overages, shortages, returns, and product discrepancies
• Verify route information and ensure system accuracy
• Analyze daily, weekly, and monthly variances
• Partner with drivers, supervisors, and warehouse teams to resolve issues
• Support training on route settlement and end-of-day processes
• Identify errors and improve process accuracy

What We’re Looking For

• High school diploma or equivalent
• 1–3 years of experience in inventory, accounting, logistics, or office support (preferred)
• Strong attention to detail and accuracy
• Comfortable using Microsoft Office and computer systems
• Strong communication and teamwork skills
• Ability to stay organized and problem-solve in a fast-paced environment

Why You’ll Love This Job

Monday–Friday schedule (no weekends!)
Day shift hours: 7:30 AM – 4:30 PM (Hour Lunch)
Stable, full-time opportunity
Work with a supportive, team-oriented environment
Career growth opportunities within DFA

• Office and plant setting
• Interaction with distribution and cooler teams
• Fast-paced, detail-focused role

Requirements

An Equal Opportunity Employer including Disabled/Veterans

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