Front Office Specialist

dfa; Huntington (IN); On-site; USD 23,000 - 30,000; Full time

Job summary

Kemps Dairy, a DFA member, is hiring a Front Office/Route Settlement Specialist in Huntington, IN. In this role you verify routes, reconcile driver paperwork and invoices, and resolve discrepancies to keep delivery operations running smoothly.

You will answer phones, support end-of-day processes, and work closely with drivers, warehouse teams, and supervisors while upholding GMP. The ideal candidate has a high school diploma and 1–3 years in inventory, accounting, logistics, or office support,

Qualifications

• High school diploma or equivalent.
• 1-3 years of experience in inventory, accounting, logistics, or office support.
• Strong attention to detail and accuracy.
• Comfortable using Microsoft Office and computer systems.
• Strong communication and teamwork skills.
• Ability to stay organized and problem-solve in a fast-paced environment.

Responsibilities

• Review and reconcile driver paperwork, delivery tickets, and invoices.
• Investigate overages, shortages, returns, and product discrepancies.
• Verify route information and ensure system accuracy.
• Analyze daily, weekly, and monthly variances.
• Partner with drivers, supervisors, and warehouse teams to resolve issues.
• Support training on route settlement and end-of-day processes.
• Identify errors and improve process accuracy.

Skills

Attention to detail

MS Office

Communication skills

Teamwork

Problem-solving

Education

High school diploma

Job description

Front Office/Route Settlement Specialist

Huntington, IN | ? Monday-Friday | 7:30 AM - 4:30 PM (Hour Lunch) | No Weekends

Join Kemps Dairy - Immediate Opening!

Kemps Dairy has immediate job openings for a Front Office/Route Settlement Specialist supporting our fiancé team. This role plays a critical part in ensuring our delivery operations run smoothly by verifying routes, reconciling paperwork, and resolving discrepancies. Will answer phones and help people as they come into the plant.

You'll work closely with drivers, warehouse teams, and supervisors while following Good Manufacturing Practices (GMP) and helping maintain accurate, efficient operations.

About Kemps / DFA

Kemps Dairy is a farmer-owned brand of Dairy Farmers of America (DFA), a dairy marketing cooperative owned by more than 12,500 family farmers.

Our mark matters—it represents the wholesomeness of dairy that we proudly share with our communities and families. DFA produces a variety of dairy products including milk, cheese, butter, ice cream, and more under well-known regional brands.

At Kemps, we're proud to deliver fresh, high-quality dairy products—and it takes an incredible team to make that happen. Come be part of something that matters.

What You'll Do

• Review and reconcile driver paperwork, delivery tickets, and invoices
• Investigate overages, shortages, returns, and product discrepancies
• Verify route information and ensure system accuracy
• Analyze daily, weekly, and monthly variances
• Partner with drivers, supervisors, and warehouse teams to resolve issues
• Support training on route settlement and end-of-day processes
• Identify errors and improve process accuracy

What We're Looking For

• High school diploma or equivalent
• 1-3 years of experience in inventory, accounting, logistics, or office support (preferred)
• Strong attention to detail and accuracy
• Comfortable using Microsoft Office and computer systems
• Strong communication and teamwork skills
• Ability to stay organized and problem-solve in a fast-paced environment

Why You'll Love This Job

• Monday-Friday schedule (no weekends!)
• Day shift hours: 7:30 AM - 4:30 PM (Hour Lunch)
• Stable, full-time opportunity
• Work with a supportive, team-oriented environment
• Career growth opportunities within DFA

Work Environment

• Office and plant setting
• Interaction with distribution and cooler teams
• Fast-paced, detail-focused role

An Equal Opportunity Employer including Disabled/Veterans