Front Office Specialist

Empire Livestock LLC.; Huntington, Northern (IN, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Office and plant setting

Team-oriented environment

Career growth opportunities within DFA

Job summary

Kemps Dairy is seeking a Front Office/Route Settlement Specialist to support our DFA-backed operations in Indiana. You will review driver paperwork, reconcile tickets and invoices, and help resolve discrepancies to keep routes moving smoothly.

The role collaborates with drivers, warehouse teams, and supervisors, following GMP standards. Strong attention to detail and MS Office proficiency are essential for success.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in inventory, accounting, logistics, or office support preferred.
• Strong attention to detail and accuracy; proficient with office software.

Responsibilities

• Review and reconcile driver paperwork, delivery tickets, and invoices.
• Investigate overages, shortages, returns, and product discrepancies.
• Verify route information and ensure system accuracy.
• Analyze daily, weekly, and monthly variances.
• Partner with drivers, supervisors, and warehouse teams to resolve issues.
• Support training on route settlement and end-of-day processes.
• Identify errors and improve process accuracy.

Skills

Inventory management

Accounting basics

Logistics coordination

Office support

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Front Office/Route Settlement Specialist

Join Kemps Dairy – Immediate Opening!

Kemps Dairy has immediate job openings for a Front Office/Route Settlement Specialist supporting our fiancé team. This role plays a critical part in ensuring our delivery operations run smoothly by verifying routes, reconciling paperwork, and resolving discrepancies. Will answer phones and help people as they come into the plant.

You’ll work closely with drivers, warehouse teams, and supervisors while following Good Manufacturing Practices (GMP) and helping maintain accurate, efficient operations.

About Kemps / DFA

Kemps Dairy is a farmer-owned brand of Dairy Farmers of America (DFA), a dairy marketing cooperative owned by more than 12,500 family farmers.

Our mark matters—it represents the wholesomeness of dairy that we proudly share with our communities and families. DFA produces a variety of dairy products including milk, cheese, butter, ice cream, and more under well-known regional brands.

At Kemps, we’re proud to deliver fresh, high-quality dairy products—and it takes an incredible team to make that happen. Come be part of something that matters.

What You’ll Do

• Review and reconcile driver paperwork, delivery tickets, and invoices
• Investigate overages, shortages, returns, and product discrepancies
• Verify route information and ensure system accuracy
• Analyze daily, weekly, and monthly variances
• Partner with drivers, supervisors, and warehouse teams to resolve issues
• Support training on route settlement and end-of-day processes
• Identify errors and improve process accuracy

What We’re Looking For

• High school diploma or equivalent
• 1–3 years of experience in inventory, accounting, logistics, or office support (preferred)
• Strong attention to detail and accuracy
• Comfortable using Microsoft Office and computer systems
• Strong communication and teamwork skills
• Ability to stay organized and problem-solve in a fast-paced environment

Why You’ll Love This Job

Monday–Friday schedule (no weekends!)
Day shift hours: 7:30 AM – 4:30 PM (Hour Lunch)
Stable, full-time opportunity
Work with a supportive, team-oriented environment
Career growth opportunities within DFA

• Office and plant setting
• Interaction with distribution and cooler teams
• Fast-paced, detail-focused role

Requirements

An Equal Opportunity Employer including Disabled/Veterans

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