Front Office Specialist

Concentra; Harrisburg (Dauphin County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider as a Front Office Specialist in Harrisburg. You will play a crucial role in patient care, managing administrative duties, and ensuring quality service. This entry-level position offers a chance to grow in a supportive environment with comprehensive benefits.

Benefits

401(k) with employer match

Health plans

Life & disability insurance

PTO

Referral bonuses

Tuition reimbursement

Qualifications

• 6 months to 1 year experience preferred in occupational medicine.
• Knowledge of various systems and procedures required.

Responsibilities

• Greeting patients and managing check-in/out.
• Handling paperwork and answering phones.
• Supporting administrative functions and following HIPAA guidelines.

Skills

Customer service

Confidentiality

Communication

Microsoft Office proficiency

Service-oriented mindset

Education

High School Diploma or GED

Job description

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Overview
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Patient Service Specialist performs complex administrative duties including patient registration, scheduling, customer service, and managing multi-line phone systems. This role requires knowledge of various systems and procedures, ensuring every patient is treated with quality clinical care and a respectful experience.

Responsibilities include greeting patients, managing check-in/out, handling paperwork, answering phones, scheduling, maintaining supplies, following HIPAA guidelines, and supporting administrative functions. Medical assistant duties such as drug screens and TB skin test reads may also be performed.

Qualifications
Education: High School Diploma or GED

Experience: 6 months to 1 year; knowledge of occupational medicine requirements preferred

Skills: Customer service, confidentiality, communication, Microsoft Office proficiency, ability to perform front office operations, and a service-oriented mindset.

Additional Benefits
401(k) with employer match, health plans, life & disability insurance, PTO, referral bonuses, tuition reimbursement, and more.

This role involves handling sensitive information requiring discretion. Concentra provides reasonable accommodations for individuals with disabilities. We are an Equal Opportunity Employer, including disability/veterans.

Senioriy level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care