Front Office Coordinator, Wound Care Center

ICFAI; Statesville (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider is seeking a Front Office Coordinator for their Wound Care Center. The role involves managing patient interactions, handling insurance authorizations, and ensuring efficient office operations. Ideal candidates will have a high school diploma, medical office experience, and strong communication skills.

Qualifications

• 1-3 years of medical office experience required.
• Coding experience preferred.
• Ability to pass basic FIT test.

Responsibilities

• Perform duties related to insurance authorization for patients.
• Handle general office tasks such as greeting patients and scheduling tests.
• Maintain smooth daily operation of the center.

Skills

Communication

Customer Service

Problem Solving

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Web-based databases

Job description

Front Office Coordinator, Wound Care Center

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Job Description

The Front Office Coordinator performs a variety of duties related to insurance authorization for patients and their physicians. They handle general office tasks such as greeting patients and visitors, collecting registration and billing data, entering patient charges, scheduling tests, assembling patient charts, and filing. The role may include entering data into the outcomes database, maintaining office equipment, and ordering supplies. The coordinator is responsible for the smooth daily operation of the center and has full access to patient information.

Shift

Monday - Friday, 7:30 AM - 4:00 PM

Requirements

• High school diploma or equivalent
• 1-3 years of medical office experience
• Coding experience preferred
• Proficient in Microsoft Outlook, Word, PowerPoint, Excel, web-based databases, and internet
• Excellent communication and customer service skills
• Problem-solver, resilient, dependable, team-oriented
• Ability to pass basic FIT test, including walking, kneeling, standing, pushing, pulling, bending, reaching, sitting for extended periods, and lifting up to 30 pounds