Front Office & Scheduling Specialist

Miracle-Ear, Inc.; Pottsville (Schuylkill County); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Monthly bonus opportunity

Life insurance

Health Savings Account

Job summary

A healthcare service provider in Pottsville, PA is seeking a dedicated Front Office Assistant to join their team. This role involves managing customer journeys, coordinating appointments, and supporting store operations. Applicants should have at least 2 years of administrative experience and be proficient in Microsoft Office. A competitive wage of $17 per hour plus a monthly bonus is offered. Join us to help others rediscover the joy of sound.

Qualifications

• 2+ years of administrative experience in a professional setting.
• Experience working in a healthcare setting is preferred.
• Motivated to help drive sales goals.

Responsibilities

• Manage the customer journey and support the intake process.
• Perform effective schedule management, coordinating and screening appointments.
• Monitor inventory and assist with billing/invoicing.

Skills

Administrative background

Customer service experience

Appointment setting

Proficiency in Microsoft Office

Handling inbound & outbound calls

Education

High school diploma or equivalent

Job description

A healthcare service provider in Pottsville, PA is seeking a dedicated Front Office Assistant to join their team. This role involves managing customer journeys, coordinating appointments, and supporting store operations. Applicants should have at least 2 years of administrative experience and be proficient in Microsoft Office. A competitive wage of $17 per hour plus a monthly bonus is offered. Join us to help others rediscover the joy of sound.