Front Office & Resident Services Lead

Cal Am; Melbourne, Northern (FL, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Sick leave

401k

Job summary

Cal-Am Properties, Inc. is seeking a Front Office Administrative Assistant to perform a variety of administrative duties for the community office and residents. You will serve as the first point of contact and handle correspondence, calls, and scheduling.

The ideal candidate has a high school diploma, 1–2 years of experience, and a willingness to learn. Compensation is $22.00 per hour with medical, dental, vision, sick leave, and a 401k. Schedule is Monday through Friday, 8:00 am to 5:00 pm.

Qualifications

• Minimum Education: High School
• Minimum Experience: 1-2 Years
• Minimum Field of Expertise: Secretarial or specialized clerical, including some administrative experience.
• Preferred Education: Bachelor's Degree
• Preferred Experience: 3 Years

Responsibilities

• Composes and produces business correspondence, reports, and related materials or guides the work of other staff who produce these materials.
• Serve as the first point of contact for the community.
• Answer and direct incoming telephone calls professionally.
• Greet and assist residents, visitors, vendors, and prospective residents.
• Provide courteous, professional support during all resident and sales-prospect interactions.
• Direct questions and requests to the appropriate team member and ensure timely follow-up.
• Process bank deposits and Accounts Payable/Receivable.
• Edits documents produced by others.
• Ensures confidentiality and controls access to sensitive information, such as staff personnel files.
• Responds to inquiries and requests for information requiring knowledge of departmental and company policies and procedures.
• Serves as an internal resource to administrators or staff on departmental and company procedures.
• Researches information, as requested, and relays official interpretations.
• Performs administrative duties associated with scheduling and coordinating meetings.
• Arranges with vendors for services, prepares agendas, gathers and organizes supporting information, and oversees production and distribution of related materials.
• Records and summarizes minutes for typing and distribution.
• Researches and gathers data for departmental reports.
• Conducts preliminary analysis of data.
• Recommends report content and format to display findings most effectively.
• Assists in budget preparation by gathering historical data in a limited area, such as materials and supplies or salaries.
• Tracks and monitors assigned budget expenditures and reports on variances.
• Coordinates preparation, development, and production of major documents, such as proposals and manuscripts.
• Oversees office operations.
• Implements changes or enhancements to procedures to improve productivity, efficiency, and service.
• Supervises office employees and/or intern workers, as assigned.
• Schedules, assigns, and prioritizes workloads by setting appropriate deadlines.
• Monitors employee performance on a regular basis.
• Ensures timely completion of unit's work.
• Position duties and work schedule may change according to business needs at any time or as instructed by management.

Education

High School

Bachelor's Degree

Job description

Cal-Am Properties, Inc. is seeking a Front Office Administrative Assistant to perform a variety of administrative duties for the community office and residents. You will serve as the first point of contact and handle correspondence, calls, and scheduling.

The ideal candidate has a high school diploma, 1–2 years of experience, and a willingness to learn. Compensation is $22.00 per hour with medical, dental, vision, sick leave, and a 401k. Schedule is Monday through Friday, 8:00 am to 5:00 pm.