Front Office Representative

Squirrel Hill Health Center; Brentwood (Allegheny County); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Flexible Spending Account

403B retirement

PTO

8 Paid Holidays

Descripción de la vacante

Squirrel Hill Health Center in Brentwood and at our Squirrel Hill office is hiring a full-time Front Office Representative to support both locations as needed. You will greet patients, answer phones, schedule appointments, and document information in the electronic health records system while performing general office duties.

This role emphasizes accuracy in verifying insurance information, ensuring claims have proper documentation before coding and submission, and facilitating clear

Formación

• High School diploma or equivalent.
• Minimum 3 years of experience in an outpatient medical setting.
• Knowledge of medical insurance processes and claims.
• Excellent communication, computer, and organizational skills.
• Ability to multi-task and work in a team.
• Spanish or Nepali language skills preferred.

Responsabilidades

• Greet patients and answer telephone; schedule appointments.
• Document information in the electronic health records system.
• Perform general office duties and maintain patient records.
• Verify and update insurance information; ensure proper documentation for claims.
• Coordinate communication among patients, nurses, clinicians and staff.

Conocimientos

Communication

Computer skills

Organizational skills

Multi-tasking

Teamwork

Spanish

Nepali

Educación

High School diploma

Herramientas

EHR system

Descripción del empleo

Squirrel Hill Health Center (SHHC), a dynamic and growingFederally Qualified Health Center, is hiring a full time Front Office Representative to work in out Brentwood office. Must be available and willing to work in bothSquirrel Hill and Brentwood offices as needed.

The Front Office Representative is an integral part of the team that provides outstanding patient support services, including greeting patients, answeringthetelephone,scheduling appointments with providers, documenting information in theelectronic health recordsystem,andperforming relatedgeneral office duties.

The Front Office Representative plays a critical role in verifying and updating accounts with new insurance information and ensuring all claims have the appropriate documentation before being coded and submitted. The Front Office Representative exhibits accuracy and attention to detail in processing insurance information.

The Front Office Representative alsochannelscommunications amongpatients, nurses, clinicians, and otherstaff members.

Qualifications:

• All CDC recommended vaccines
• High School diploma or equivalent
• Minimum of 3 years in an outpatient medical setting preferred
• Knowledge of and experience in medical insurance
• Excellent communication, computer, and organizational skills
• Proven ability to multi-task
• Collaborative team player
• Ability to speak Spanish or Nepali strongly preferred
• Available to work in other SHHC sites as needed
• Available to work a rotating shift including evenings (Tuesday and Thursday)

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance
• Flexible Spending Account
• 403B retirement
• PTO
• 8 Paid Holidays

SHHC is an Equal Opportunity Employer.