Front Office & Records Coordinator

Successful Living; Iowa City (IA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Sign-on bonuses

Referral bonus

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Vacation time

Sick time

Personal day

Holiday pay

Employee assistance program (EAP)

401(k) with agency match

Mileage reimbursement

Staff development & training

Full-time benefits

Job summary

Successful Living is seeking a Front Office Assistant to manage front desk tasks, organize staff and client records, and support client services. The role is full-time, primarily Monday to Friday, 9am-5pm, with duties across office administration, records keeping, and general receptionist tasks in a supportive agency environment.

The position requires a high school diploma, office organization experience, and the ability to pass background checks.

Qualifications

• High School diploma is required.
• Experience with office organization and records keeping.
• Pass required background checks and screenings.
• Maintain a valid driver’s license and reliable, privately insured car.

Responsibilities

• Greet and assist walk-in visitors, clients, and staff.
• Answer phones and route inquiries as needed.
• Filing of current materials and thinning older materials.
• Assist in electronically archiving records (scanning and uploading).
• Retrieve archived records as requested.
• Annually review records and gather for shredding service.
• Oversee ongoing shredding and coordinate quarterly shredding service.
• Coordinate with front office staff to ensure front office coverage.
• Maintain confidentiality and HIPAA guidelines.

Skills

People skills

Active listening

Multitasking

Organizational aptitude

Written communication

Computer basics (Word/Outlook/Excel)

Education

High School diploma

Job description

Successful Living is seeking a Front Office Assistant to manage front desk tasks, organize staff and client records, and support client services. The role is full-time, primarily Monday to Friday, 9am-5pm, with duties across office administration, records keeping, and general receptionist tasks in a supportive agency environment.

The position requires a high school diploma, office organization experience, and the ability to pass background checks.