Front Office & Records Coordinator

Successful Living; Iowa City (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Referral bonus

Health Insurance

Dental Insurance

Vision Insurance

PTO

Vacation

Sick Time

Personal Day

Holiday Pay

EAP

401(k) match

Mileage Reimbursement

Staff Development

Full-time Benefits

Job summary

Successful Living in Iowa City is seeking a Front Office Assistant to organize staff, client and agency records, greet visitors, answer phones, and support client services. This full-time role follows a Monday–Friday, 9am–5pm schedule and requires reliable, professional communication.

The position emphasizes discretion and teamwork, with duties ranging from filing and archiving records to coordinating with the front office staff to ensure coverage and a consistently professional image.

Qualifications

• High School diploma or equivalent acceptable.
• Experience in office organization and records keeping.
• Pass required background checks and screenings.
• Valid driver's license and reliable, privately insured car.
• Proficiency with Word, Outlook, and Excel.

Responsibilities

• Greet and assist walk-in visitors, clients, and staff.
• Answer phones and manage front desk schedule.
• Assist in electronically archiving records (scanning and uploading).
• Oversee ongoing shredding and organize quarterly shredding service as needed.
• Coordinate with front office staff to ensure the front office is always covered.
• Maintain confidentiality and follow HIPAA guidelines.

Skills

Office organization

Records keeping

Communication

Attention to detail

HIPAA guidelines

Problem solving

Multi-tasking

Time management

Education

High School diploma

Tools

Word

Outlook

Excel

Job description

Successful Living in Iowa City is seeking a Front Office Assistant to organize staff, client and agency records, greet visitors, answer phones, and support client services. This full-time role follows a Monday–Friday, 9am–5pm schedule and requires reliable, professional communication.

The position emphasizes discretion and teamwork, with duties ranging from filing and archiving records to coordinating with the front office staff to ensure coverage and a consistently professional image.