Resident Services & Office Coordinator

Expansion Capital Group; Le Mars (IA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

Pride Group of Northwest Iowa seeks an administrative assistant for our Le Mars location. This role works under the administrator, handling typing, filing and phone reception, plus financial record keeping, resident reporting and confidential tasks.

Responsibilities include opening/closing the office, answering phones, coordinating trainings, submitting quarterly reports, and coordinating orientation for new hires. A strong, organized candidate with office experience is preferred.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Previous office experience.
• Clean criminal record.
• Able to pass a pre-employment physical and drug screen.

Responsibilities

• Opens and closes office; scheduled hours of 8:00am to 4:00pm; Monday – Friday.
• Answers phones; forwards messages to office personnel and responds to resident needs as needed.
• Coordinates monthly in-service trainings; maintains attendance records and information records.
• Completes admission packets for Supported Community Living residents.
• Coordinates residents ICP’s; issues invitations to meetings, types reports and processes mailings.
• Types and processes quarterly reports of residents.
• Coordinates and completes quality assurance checks for HCBS and SCL residents records.
• Coordinates and completes case file reviews for HCBS, SCL and GH residents case files.
• Coordinates and implements orientation for newly hired employees.
• Maintains employee schedules.
• Attend monthly in-service meetings as scheduled.
• Attend monthly SCL and team leader meetings as scheduled.
• Completes any other tasks or responsibilities as assigned by Administrator.

Skills

Typing

Filing

Phone reception

Administrative support

Office software

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pride Group of Northwest Iowa seeks an administrative assistant for our Le Mars location. This role works under the administrator, handling typing, filing and phone reception, plus financial record keeping, resident reporting and confidential tasks.

Responsibilities include opening/closing the office, answering phones, coordinating trainings, submitting quarterly reports, and coordinating orientation for new hires. A strong, organized candidate with office experience is preferred.