Front Office Production Support Engineer (SRE)

GIC Private Limited; New York (NY); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible working model allowing work from home

Job summary

GIC Private Limited in New York is seeking a Production Support Engineer to ensure the flawless operation of mission-critical trading and investment platforms. You will provide hands-on support and work closely with Front Office teams, driving incident management and system resiliency.

This role requires a strong background in production/application support, knowledge of cloud technologies, and the ability to thrive in a fast-paced environment. GIC is an equal opportunity employer committed to fostering diversity.

Qualifications

• 8+ years of hands-on experience in production/application support.
• Self-starter who thrives under pressure.
• Outstanding coordination and communication skills.

Responsibilities

• Provide L1 and L2 support for Front Office applications.
• Monitor production environment for stability and performance.
• Coordinate incident management and communication during incidents.

Skills

Production/Application Support

Site Reliability Engineering

AWS Cloud

Kubernetes

Monitoring Tools

Database Management Systems

Scripting (Python, Bash)

Education

Bachelor’s degree in Computer Science or IT

Tools

Datadog

Splunk

Power BI

Tableau

Job description

GIC Private Limited in New York is seeking a Production Support Engineer to ensure the flawless operation of mission-critical trading and investment platforms. You will provide hands-on support and work closely with Front Office teams, driving incident management and system resiliency.

This role requires a strong background in production/application support, knowledge of cloud technologies, and the ability to thrive in a fast-paced environment. GIC is an equal opportunity employer committed to fostering diversity.