Front Office & Payments Coordinator

Highland-Cabinetry-Inc; Phoenix (AZ); On-site; USD 37,000 - 40,000; Full time

Job summary

Highland Cabinetry is a wholesale cabinet distributor serving production homebuilders across the Southwest. We are seeking a Front Office Coordinator in Phoenix to manage front desk and serve as the administrative backbone of our Phoenix office.

Responsibilities include answering calls, greeting visitors, maintaining records, processing payments, and ensuring accurate documentation in our ERP. The role blends customer service with meticulous data tasks in a fast-paced environment.

Qualifications

• 2+ years in front desk or office admin roles.
• Accurate with payments, numbers and documentation.
• Strong 10-key data entry and fast, accurate typing.
• Professional phone and written communication.

Responsibilities

• Answer, screen, and route calls; take accurate messages.
• Greet customers and vendors at the front desk.
• Maintain visitor log; keep lobby organized.
• Handle mail, packages, and courier shipments.
• Order and stock office supplies.
• Process customer payments and apply them to accounts.
• Reconcile daily transactions and update ERP records.
• Support accounts and office operations with accuracy.

Skills

Attention to detail

Data entry

Professional phone etiquette

Discretion with confidential data

Numerical accuracy

Customer service orientation

Education

High school diploma or GED

Tools

NetSuite ERP

ERP systems

Job description

Highland Cabinetry is a wholesale cabinet distributor serving production homebuilders across the Southwest. We are seeking a Front Office Coordinator in Phoenix to manage front desk and serve as the administrative backbone of our Phoenix office.

Responsibilities include answering calls, greeting visitors, maintaining records, processing payments, and ensuring accurate documentation in our ERP. The role blends customer service with meticulous data tasks in a fast-paced environment.