Front Office Coordinator

Highland Cabinetry Inc; Phoenix (AZ); On-site; USD 37,000 - 40,000; Full time

Job summary

Highland Cabinetry Inc. in Phoenix, AZ is seeking a Front Office Coordinator to run the front desk and act as the administrative backbone of the office. You will handle calls, greet visitors, manage documentation, and support payments and records in our ERP system.

The role requires 2+ years in a similar office function, strong data entry and 10-key skills, and professional communication. Monday–Friday, with standard business hours and a pay rate of $27–$29 per hour, depending on experience.

Qualifications

• 2+ years in a front desk, office coordinator, or business administrative role.
• A proven track record of accuracy with payments, numbers, and detailed documentation.
• Solid 10-key data entry skills with speed and accuracy.
• Professional phone and written communication.
• Discretion with confidential company and customer information.
• Ability to handle interruptions, assist a customer, and return to detail work without losing place.
• High school diploma or GED.

Responsibilities

• Answer, screen, and route incoming calls; take accurate messages.
• Greet and assist customers, vendors, contractors, and drivers on arrival.
• Maintain visitor log; keep front office and lobby organized.
• Handle incoming/outgoing mail, packages, and courier shipments.
• Order and stock office supplies.

Skills

Front desk experience

Data entry

10-key by touch

Professional phone comms

Discretion with confidential info

Ability to multitask

Education

High school diploma or GED

Tools

NetSuite ERP

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounting & Human Resources Full Time Phoenix, AZ, US

3 days ago Requisition ID: 1091

Salary Range: $27.00 To $29.00 Hourly

Highland Cabinetry is a wholesale cabinet distributor serving production homebuilders across the Southwest. We are looking for a Front Office Coordinator to run our front desk and serve as the administrative backbone of our Phoenix office.

This is a role for someone who genuinely enjoys both sides of the job: taking care of customers at the counter and on the phone, then turning around and working through detailed paperwork without losing a decimal point. If you are the person who catches the transposed digit before anyone else does, we want to talk.

What You'll Do

• Answer, screen, and route incoming calls and take accurate messages
• Greet and assist customers, vendors, contractors, and delivery drivers as they arrive
• Maintain the visitor log and keep the front office and lobby professional and organized
• Handle incoming and outgoing mail, packages, and courier shipments
• Order and stock office supplies

Payments & Transactions

• Accept and apply customer payments by check, credit card, and ACH
• Issue receipts, maintain daily payment logs, and prepare deposit summaries
• Reconcile daily transaction activity against system records and research discrepancies
• Keep customer contact, billing, and remittance information current in our ERP
• Finalize customer order documentation prepared by our Account Managers (you will not be building or quoting orders)
• Review documents for accuracy before release, including pricing, quantities, terms, and signatures
• Distribute confirmations and related paperwork to customers and internal teams
• Keep digital and physical order files organized and retrievable

Records & Business Office Support

• Perform high-volume, high-accuracy data entry in our ERP system
• Compile, verify, and file supporting documentation for company transactions
• Match purchase orders, receiving records, and billing documents, and flag any exceptions for review
• Maintain vendor and customer records, including W-9s, certificates of insurance, and remittance details
• Assist with recurring reports, spreadsheet upkeep, and period-end documentation
• Respond to routine vendor and customer questions about paperwork and account status
• Support the finance and operations teams on assigned projects

What You Bring

• 2+ years in a front desk, office coordinator, or business administrative role
• A proven track record of accuracy with payments, numbers, and detailed documentation
• Solid 10-key and fast, accurate data entry
• Professional phone and written communication
• Discretion with confidential company and customer information
• The ability to get interrupted, help a customer, and return to detail work without losing your place
• High school diploma or GED

Nice to Have

• Coursework or a degree in business or office administration
• Experience in wholesale distribution, construction, manufacturing, or building products
• Hands-on ERP experience (NetSuite is a plus)
• Experience maintaining vendor or customer records

Details

• Schedule: Monday through Friday, standard business hours
• Pay: $27.00 - $29.00 per hour, depending on experience
• Environment: Office attached to an active warehouse; occasional lifting up to 25 lbs