Front Office Patient Services Specialist

Midwest-Eye-Consultants; Angola (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision

401k

Paid holidays and PTO

Job summary

Vision Clinic in Angola, IN is seeking a Patient Services Representative to join our front desk team. The role coordinates patient flow, schedules visits, handles billing questions, and maintains charts in a fast-paced medical office.

The ideal candidate will greet patients warmly, manage phone calls, verify insurance, and assist with referrals and appointments, while ensuring accurate data entry and a positive patient experience.

Qualifications

• Excellent communication skills and professional demeanor.
• Ability to verify insurance and process patient data.
• Strong organization and multitasking abilities.

Responsibilities

• Greet patients in a friendly, professional manner.
• Answer calls, schedule appointments, and assist in patient communications and recalls.
• Respond to patient inquiries about billing, procedures, policies and services.
• Prepare patient charts before appointments and update on arrival.
• Process payments, file clean claims, and manage insurance authorizations.
• Balance cash drawer and prepare daily deposits; run end-of-day reports.

Skills

Customer service

Phone etiquette

Scheduling

Billing inquiries

EHR data entry

Education

High school diploma or equivalent

Tools

EHR system

Billing software

Job description

Vision Clinic in Angola, IN is seeking a Patient Services Representative to join our front desk team. The role coordinates patient flow, schedules visits, handles billing questions, and maintains charts in a fast-paced medical office.

The ideal candidate will greet patients warmly, manage phone calls, verify insurance, and assist with referrals and appointments, while ensuring accurate data entry and a positive patient experience.