Front Office & Patient Experience Coordinator

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 34,440 - 42,705; Full time

Benefits offered by this job

Health insurance

Dental benefits

Vision benefits

Life insurance

Disability insurance

Paid time off

Job summary

SEARHC in Southeast Alaska seeks a receptionist to support the Executive Office Building and Patient Experience department. You will handle phones, mail, and guest greetings while assisting with organization, analysis, and projects for staff and management.

The role requires strong communication, multitasking, and attention to detail, with a focus on creating a welcoming environment for the public and staff. A valid driver’s license is required.

Qualifications

• High School diploma or GED required.
• Valid Driver’s License required.
• Three years of office or administrative assistant experience.

Responsibilities

• Provides project assistance including organization, analysis, and problem solving.
• Provides administrative support to the System Director of Patient Experience including scheduling, travel, memo writing, word processing, and creating documents.
• Office management such as ordering supplies, greeting guests, and answering calls.
• May support Patient Experience with reporting and policy management in various electronic systems.
• Schedules conference rooms and posts daily schedules.
• Other duties as assigned.

Skills

Customer service

Verbal and written communication

Attention to detail

Teamwork / independence

Education

High School diploma or GED

Job description

SEARHC in Southeast Alaska seeks a receptionist to support the Executive Office Building and Patient Experience department. You will handle phones, mail, and guest greetings while assisting with organization, analysis, and projects for staff and management.

The role requires strong communication, multitasking, and attention to detail, with a focus on creating a welcoming environment for the public and staff. A valid driver’s license is required.