Front Office Patient Coordinator

Sun Psychiatry Santa Barbara; Santa Barbara (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Retirement with matching

Job summary

Sun Psychiatry Santa Barbara is looking for a Front Office Patient Coordinator to enhance patient experiences and assist in daily operations. This role requires strong organizational skills and a minimum of 2 years of experience in a healthcare setting. The coordinator will manage patient communications, scheduling, and administrative tasks.

Benefits include a competitive salary, paid time off, and retirement matching, fostering career growth in a patient-centered psychiatric practice.

Qualifications

• Minimum of 2 years of experience in a medical or healthcare office.
• Strong organizational and multitasking abilities.
• Proficiency in managing office communications.

Responsibilities

• Act as the first point of contact for patients.
• Manage scheduling and patient coordination.
• Provide administrative support and communication with healthcare providers.

Skills

Organizational skills

Multitasking

Proficiency with Google Workspace

Experience with EHR systems

Customer service

Tools

Google Workspace

EHR systems

Adobe

Job description

Position Summary

The Front Office Patient Coordinator serves as the first point of contact for patients and plays a key role in the daily operations of our practice. This position combines patient service, scheduling, administrative support, insurance and private pay coordination, and communication with healthcare providers.

Ideal Candidate

We're looking for a motivated and dependable professional with at least two years prior experience in a medical, psychiatric, behavioral health, or healthcare office setting. The ideal candidate has a solid foundation in patient coordination and administrative support and is eager to continue building a long-term career in healthcare administration.

You will be successful in this role if you are organized, detail-oriented, comfortable managing multiple priorities, and committed to providing exceptional patient service. We value team members who take initiative, enjoy learning new skills, and are interested in growing their responsibilities and career within a healthcare practice.

Required

• At least 2 years previous experience in a medical or healthcare office environment
• Strong organizational and multitasking abilities
• Experience managing office emails, voicemails and incoming communications
• Proficiency with Google Workspace, Adobe and general office technology
• Experience with EHR systems and scheduling software

Preferred experience

• Medical, psychiatric, or behavioral health office experience
• Insurance verification and prior authorizations
• Patient scheduling and coordination
• HIPAA-compliant handling of patient information
• Telehealth, sending zoom links
• Sending invoices and verifying payment prior to appointments

Benefits

• Competitive salary
• Paid time off
• Retirement with matching

About Us

Sun Psychiatry Santa Barbara is a compassionate, patient-centered psychiatric practice dedicated to providing high-quality mental health care. We are seeking an organized, detail-oriented Front Office Patient Coordinator to support our providers and ensure a positive experience for every patient. Visit us at www.sunpsychaitrysb.com.