Front Office Patient Care Specialist

MT Psychiatry; Tempe, Northern (AZ, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Turnwell Mental Health Network seeks a Patient Services Specialist I to greet patients, manage front desk operations, and ensure accurate records at our Tempe clinic. You will handle check-ins, verify insurance, collect payments, and coordinate with clinicians to support smooth patient care.

The role requires 1–2 years in a healthcare front office, strong communication, and EHR proficiency. Located in Tempe, this in-person position offers growth within a compassionate behavioral health team.

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Minimum 1–2 years in a front office, patient access, or healthcare customer service role.

Responsibilities

• Greet and assist patients and manage check-in/check-out.
• Verify demographics and insurance details; collect co-pays.
• Answer calls, schedule appointments, and route messages.
• Maintain accurate patient records in the EHR.
• Support chart audits and HIPAA-compliant information release.

Skills

Front desk experience

Customer service

Communication

HIPAA knowledge

EHR proficiency

Bilingual (preferred)

Education

High school diploma or equivalent

Associate degree or higher in healthcare admin or related field

Tools

EHR software

HIPAA privacy training

Job description

Turnwell Mental Health Network seeks a Patient Services Specialist I to greet patients, manage front desk operations, and ensure accurate records at our Tempe clinic. You will handle check-ins, verify insurance, collect payments, and coordinate with clinicians to support smooth patient care.

The role requires 1–2 years in a healthcare front office, strong communication, and EHR proficiency. Located in Tempe, this in-person position offers growth within a compassionate behavioral health team.