Front Office - Patient Care Coordinator

Usphysicaltherapy2; Tolland (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

401k Matching

Health benefits

Paid time off

Professional development

Employee discounts

EAP

Job summary

Usphysicaltherapy2 in Connecticut seeks a friendly medical receptionist to welcome patients, answer phones, schedule appointments, and verify insurance information, ensuring smooth front-desk operations from intake to discharge.

You will work in a team-focused environment, support data entry and EMR updates, and contribute to a positive patient experience with strong attention to detail and excellent customer service. Prior medical receptionist experience is a plus but not required.

Qualifications

• High school degree or equivalent.
• Excellent in-person and phone customer service.
• Proficient in Word or Excel.
• Close attention to detail.
• Great time management and organizational skills.
• Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week).
• Team player attitude and energetic with a focus on excellent customer service.
• Previous experience working in a medical receptionist role is preferred but not required.

Responsibilities

• Greeting patients and providing outstanding customer service.
• Coordinating the care for each patient from initial evaluation to discharge.
• Answering phones.
• Electronic scheduling.
• Data entry.
• Verifying current personal and financial information.
• Maintaining patient charts and electronic medical records.
• Collecting, posting, and depositing patient payments.
• Faxing, filing, and performing any other duties as assigned.

Skills

Customer service

Attention to detail

Time management

Organizational skills

Team player

Word/Excel proficiency

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Job Responsibilities

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Requirements

• High school degree or equivalent
• Excellent in-person and phone customer service
• Proficient in Word or Excel
• Close attention to detail
• Great time management and organizational skills
• Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)
• Team player attitude and energetic with a focus on excellent customer service
• Previous experience working in a medical receptionist role is preferred but not required.

Benefits

• Competitive compensation
• Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive