Front Desk Receptionist

Comprehensive EyeCare Partners; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous Paid Time Off

Medical, dental and vision benefits

Paid Holidays

Company paid life insurance

401(K)

Paid mileage between practices

On-going education including certification reimbursement

Vision discounts on products and services

Job summary

Comprehensive EyeCare Partners in Las Vegas is looking for a Front Desk Receptionist dedicated to supporting patients daily. You’ll manage patient records, schedule appointments, and facilitate communication between patients and healthcare professionals.

This role demands a strong focus on detail and customer service; prior experience in a medical office is preferred. The position offers generous benefits including medical, dental, and vision coverage, paid time off, and more.

Qualifications

• 1-year experience in a fast-paced environment focusing on patient care or customer service.
• Healthcare experience is preferred.
• Proficient in MS Word, Outlook, and Excel.

Responsibilities

• Organizes and maintains a filing system for patient charts.
• Answers telephone inquiries and directs callers.
• Schedules appointments and enters details into the scheduler.
• Greets and directs patients and visitors.
• Registers patients and verifies records.
• Coordinates patient referrals through insurance.
• Collects payments and reconciles cash reports.

Skills

Customer service

Attention to detail

Proficiency in MS Word

Proficiency in Excel

Healthcare experience

Education

High school diploma or GED preferred

Tools

Medical office software

Job description

Position Summary

As a Front Desk Receptionist, you’ll have an opportunity to make a difference in the lives of our patients each day. You will adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records. This role requires a high level of attention to detail and patient focus.

Roles And Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and reconciles daily cash reports.
• Other duties as assigned.

Experience Requirements

• 1-year experience in a fast-paced environment focusing on patient care OR customer service
• Healthcare experience preferred
• Proficient in MS Word, Outlook, and Excel
• Data entry and medical office software knowledge preferred.

Education Requirements

• High school diploma or GED preferred

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits

• Generous Paid Time Off
• Medical, dental and vision benefits
• Paid Holidays
• Company paid life insurance
• 401(K)
• Paid mileage between practices during work hour
• On-going education available including certification reimbursement
• Discount Programs Including Vision discounts on products and services