Front Office Operations Lead — Guest Experience

Hyatt; Kansas (OK); On-site; USD 55,000 - 70,000; Full time

Job summary

Hyatt is seeking an Assistant Front Office Manager to oversee the smooth operation of the Front Office department in alignment with our brand standards. You will assist the General Manager in delivering Hyatt's brand promise by directing Front Desk, Front Service, and Communications Centre activities.

The ideal candidate holds a university degree in Hospitality or Tourism management and has at least 2 years of experience in an Assistant Front Office Manager role, with strong problem-solving,

Qualifications

• Must have university degree in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Front Office Manager.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• Ensure efficient running of the Front Office department in line with Hyatt's corporate strategies and brand standards.
• Assist the General Manager in delivering the brand promise by managing Front Office operations including Front Desk, Front Service, and Communications Centre.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree in Hospitality or Tourism management

Job description

Hyatt is seeking an Assistant Front Office Manager to oversee the smooth operation of the Front Office department in alignment with our brand standards. You will assist the General Manager in delivering Hyatt's brand promise by directing Front Desk, Front Service, and Communications Centre activities.

The ideal candidate holds a university degree in Hospitality or Tourism management and has at least 2 years of experience in an Assistant Front Office Manager role, with strong problem-solving,