Front Office & Operations Coordinator

Peerless of America; Effingham (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

Peerless of America is seeking an Office Coordinator to be the face and voice of the front office, delivering a professional, welcoming experience for visitors, customers, suppliers and partners. You will manage front office communications, support multiple departments with administrative tasks, data entry, and reporting, and help ensure smooth operations across the organization in a manufacturing setting.

The role requires strong communication, organization, and attention to detail, with

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 2 years of office administrative experience preferred.
• ERP or business software experience preferred.

Responsibilities

• Serve as the first point of contact for all visitors, customers, suppliers, and business partners.
• Professionally answer and direct incoming phone calls.
• Welcome guests and coordinate visitor sign-in procedures.
• Maintain the reception area and conference rooms in a professional manner.
• Manage incoming contact emails.
• Schedule meetings and assist with general office coordination.
• Enter customer orders and other operational data into the ERP system.
• Assist with production-related data entry and documentation.
• Prepare reports, spreadsheets, and administrative documents.
• Maintain organized electronic and paper filing systems.
• Support document control and record retention.
• Assist departments with various administrative projects as assigned.
• Provide backup support for the Customer Service department during vacations, absences, or periods of increased workload.
• Work closely with Production, Shipping, Purchasing, Sales, Accounting, and Management to ensure accurate communication and timely information flow.
• Assist with company events, meetings, and special projects as needed.

Skills

Communication

Phone etiquette

Organizational skills

Time management

Attention to detail

Multitasking

Microsoft Office

Team mindset

Professional appearance

Interdepartmental collaboration

Education

High School Diploma or equivalent

Tools

ERP systems

Job description

Peerless of America is seeking an Office Coordinator to be the face and voice of the front office, delivering a professional, welcoming experience for visitors, customers, suppliers and partners. You will manage front office communications, support multiple departments with administrative tasks, data entry, and reporting, and help ensure smooth operations across the organization in a manufacturing setting.

The role requires strong communication, organization, and attention to detail, with